It's often said that home is where the heart is. So why do so many letting agents seem so heartless? We understand that a rented property is so much more than a house or a flat; it's your home. As a tenant, you should feel comfortable, safe and appreciated.
Happy tenants make our working day a pleasant one and long-lasting tenancies make for happy landlords. Our years of experience in the lettings market have taught us that communication and responsiveness are key.
While it is important for us to be proactive in things like property inspections and upgrading works, it's when our tenants need us that defines whether we succeed or fail as a letting agent.